How to Change Address on Your Texas Benefits?

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As a resident of Texas, you may receive various benefits from the state such as healthcare, food assistance, cash aid and more.

It is important to keep your address updated with the Texas Health and Human Services Commission (HHSC) in order to continue receiving these benefits without any interruption.

In this article, we will guide you through the steps on how to change your address on your Texas benefits.

Online Method

YourTexasBenefits Website

  1. Visit the Your Texas Benefits Website: Start by navigating to the Your Texas Benefits website.
  2. Log In: Click on “Log In” and enter your username and password. If you’re a new user, select “Create a new account” to register.
  3. Manage Your Case: After logging in, click on “Manage” and choose “Details” for the case you wish to update.
  4. Report a Change: Select “Report a change” to initiate the address update process.
  5. Complete the Update: Follow the on-screen prompts to accurately update your address.

Mobile App

The Your Texas Benefits app mirrors the online process, offering a user-friendly interface to manage your benefits on the go.

  1. Download the App: If you haven’t already, download the Your Texas Benefits app from the App Store or Google Play.
  2. Log In or Register: Open the app and log in with your credentials or create a new account if you’re a first-time user.
  3. Navigate to Your Case: Select “Manage” and then “Details” for the specific case you need to update.
  4. Report a Change: Choose the “Report a change” option and follow the prompts to update your address.

By Phone

For those who prefer or require assistance, updating your address by phone is a straightforward process:

  1. Call HHSC: Dial 2-1-1 or 1-877-541-7905 to reach the Texas Health and Human Services Commission.
  2. Language Selection: Choose between English or Spanish to continue in your preferred language.
  3. Inform About the Address Change: Let the representative know you need to update your address. Be prepared to verify your identity.
  4. Provide New Address Details: The representative will assist you in updating your address based on the information you provide.

In Person

Visiting a local HHSC office allows you to speak with someone in person about changing your address:

  1. Locate an Office: Find your nearest Texas Health and Human Services Commission office.
  2. Visit During Office Hours: Ensure you visit during the office’s operating hours. It’s a good idea to bring identification and any relevant documents to verify your identity and benefits.
  3. Request an Address Change: Speak to a representative and inform them that you wish to update your address. They will guide you through the process.

Important Considerations

  • Timeliness: Report any address changes within 10 days to avoid disruptions in your benefits.
  • Social Security Recipients: If you receive Social Security benefits or SSI, update your address with the Social Security Administration first by calling 1-800-772-1213. Afterwards, you can update your address with HHSC using any of the methods mentioned.

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