The Lone Star Card, also known as the Texas Electronic Benefit Transfer (EBT) card, is a form of payment used for government assistance programs in Texas.
These include the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and Women, Infants, and Children (WIC).
The card works like a debit card, allowing beneficiaries to access their benefits at approved retailers. If you have recently received a Lone Star Card and are wondering how to withdraw money from it, this article will guide you through the process.
Eligibility and Activation
To use a Lone Star Card, you must first apply and be approved for either SNAP or TANF benefits. Once approved, you will receive your Lone Star Card in the mail, along with instructions for activating it and setting up a Personal Identification Number (PIN). Activation and PIN setup are essential steps before any transactions can be made with the card.
Withdrawing Money
Step 1: Locate an ATM
To withdraw cash benefits from your Lone Star Card, look for an ATM that accepts EBT transactions. Not all ATMs are equipped to handle EBT cards, so it’s important to look for the EBT logo or inquire with the bank or establishment hosting the ATM.
Step 2: Insert Your Lone Star Card
Insert your Lone Star Card into the ATM slot. Ensure that the card is inserted correctly, typically with the card’s chip entering first and facing upwards.
Step 3: Enter Your PIN
Carefully enter your PIN when prompted by the ATM. Keep your PIN secure and never share it with anyone to prevent unauthorized access to your benefits.
Step 4: Select the Transaction Type
Choose the “Withdrawal” option from the ATM menu. Since you’re using a Lone Star Card, you may need to select “EBT” before proceeding.
Step 5: Choose the Account Type
Select “Cash Benefits” to withdraw money from your TANF account. Remember, SNAP benefits cannot be withdrawn as cash.
Step 6: Enter the Withdrawal Amount
Input the amount of money you wish to withdraw. Be mindful of the daily withdrawal limits and any fees that may apply. These details can usually be found in the information provided with your card or on the Texas Health and Human Services website.
Step 7: Collect Your Money and Receipt
After confirming the transaction, wait for the ATM to process your withdrawal. Collect your money, card, and transaction receipt. Keep the receipt for your records.
Fees and Limits
Be aware that using certain ATMs to withdraw cash from your Lone Star Card may incur fees. Additionally, there are limits on how much money you can withdraw at a time or within a certain period. These limitations are in place to ensure responsible use of the benefits and to prevent fraud.
Conclusion
Withdrawing money from your Lone Star Card in Texas is a simple process once you’re familiar with the steps involved.
Always remember to safeguard your PIN and card to prevent unauthorized use. Should you encounter any issues or have questions about your benefits, contact Texas Health and Human Services for assistance.
With these guidelines, accessing your TANF benefits should be a hassle-free experience, enabling you to meet your and your family’s needs efficiently.